At CHL we do our very best to earn positive feedback. If for any reason you are not satisfied with your transaction, please send us a message and in almost every case a solution can be easily worked out. While most of CHL products use UL listed components, some components of our fixtures are for aesthetic purposes only, and not UL listed. It is the customer’s responsibility to consult the appropriate electrical inspectors/contractors before installation of any lighting fixture. Dan Cordero, LLC is not liable for damages caused by misuse of our products.
Many of our creations either have light bulbs, glass bell jars, or glass pendants and we work hard to make sure they are packed extremely well. We love fragile stickers so don’t be alarmed when you receive a box covered in them. All that being said, glass is fragile and it will occasionally crack no matter how well we bubble-wrap it. If this does occur, we will send you a replacement free of charge. Please provide a picture of the shattered glass with the request.